When recruiting overseas students, Insight Institute of Further Studies (IIFS) must ensure that the marketing and promotion of their courses and education services is not false or misleading and is consistent with Australian Consumer Law.

IIFS must:

• ensure that the marketing and promotion of its courses and education services is not false or

misleading; and

• include their Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) registered name and registration number in all written and online materials.

IIFS must not:

• provide false or misleading information in relation to course requirements when seeking to enter into a written agreement. IIFS must not give false or misleading information on:
  • its association with any persons or organisations that IIFS has arrangements for the delivery of the course
  • any work-based training an overseas student is required to undertake as part of the course;
  • prerequisites for entry to the course (including English language); or
  • any other information relevant to the registered provider and/or its courses and the

outcomes associated with those courses.

• commit to securing migration or education assessment outcomes for overseas students. IIFS must not promise overseas students any possible migration outcomes from undertaking any courses, or guarantee successful education assessment outcomes for the overseasor intending overseas student.
• recruit students if it conflicts with its obligations under Standard 7 (Overseas Student Transfers).

IIFS will ensure that marketing of the educational and training services is professional, accurate and maintains the integrity and reputation of the industry. The information, whether disseminated directly by IIFS or by its Education Agents on its behalf, will be both accurate and factual, and:

• will accurately represent the services IIFS provides and the training products on its scope of
• will include IIFS’s RTO code and CRICOS Code
• will refer to another person or organisation in its marketing material only if the consent of that person or organisation has been obtained
• will only use the NRT Logo in accordance with the conditions of use specified in Schedule 4 of the Standards for Registered Training Organisations 2015
• will make it clear where an IIFS Education Agent is recruiting prospective learners for IIFS on its behalf
• will distinguishes where it is delivering training and assessment on behalf of another RTO or where training and assessment is being delivered on its behalf by a third party.
• distinguishes between nationally recognised training and assessment leading to the issuance of AQF [Australian Qualifications Framework] certification documentation from any other training or assessment delivered by the RTO
• will include the title and code of any training product, as published on the National Register, referred to in that information
• will only advertise or market a non-current training product while it remains on the IIFS’s scope of registration;
• only advertises or markets that a training product it delivers will enable learners to obtain a licensed or regulated outcome where this has been confirmed by the industry regulator in the jurisdiction in which it is being advertised.
• includes details about any VET [Vocational Education and Training] FEE-HELP, government- funded subsidy or other financial support arrangements associated with the RTO’s provision of training and assessment
• will not guarantee that:
  • a learner will successfully complete a training product on its scope of registration, or
  • a training product can be completed in a manner which does not meet the requirements of Standards for Registered Training Organisations 2015 (Clause 1 and 1.2), or
  • a learner will obtain a particular employment outcome where this is outside the control of IIFS.
• Information or advice given to students must not be false or misleading information or advice in relation to:
  • claims of association between providers
  • the employment outcomes associated with a course
  • automatic acceptance into another course
  • any other claims relating to IIFS, its course or outcomes associated with the course

In addition, in line with Standards for Registered Training Organisations 2015 (Clause 5.2) prior to IIFS enrolling a student, IIFS will provide, in print or through referral to an electronic copy, current and accurate information that enables the student to make informed decisions about undertaking

training with IIFS. To proceed with an enrolment IIFS will ensure that the student has completed a declaration that they have read and understood this information.

Finally IIFS will be responsible for all marketing or other material disseminated on its behalf, regardless of the channel or the method/s used. IIFS’s written agreements with its Education Agents will explain what is expected from each party in detail with regard to marketing of IIFS’s Educational services.