Student-Initiated Deferrals, Suspensions or Cancellations Of Their Enrolment
IIFS is able to defer or suspend the enrolment of an overseas student if there are compassionate or compelling circumstances. IIFS must assess the deferral of commencement of study or suspension of study for the overseas student in accordance with its documented procedures for assessing and approving changes to enrolment.
Process
• Students wishing to defer the commencement of studies, suspend their studies or cancel their enrolment must apply to do so in writing to IIFS. This can be done using the student deferral/ suspension form or the cancellation application form available from IIFS reception and IIFS website
• The form can be lodged using any one of the following methods; In person – Student administration office
By Email – info.iifsmelbourne@gmail.com By Mail- Campus postal address

• Application must be submitted at least 10 working days prior to the requested deferment/suspension date to enable sufficient time for the assessment process.
• If the application is submitted less than 10 working days prior to the requested deferment/suspension date the processing and response may not be available at the requested time. Therefore, if the student chooses to depart, he/she is at risk of not obtaining approval from the IIFS.
• IIFS will review the application before making a decision and a written response will be provided within 5 working days after being received by IIFS.
• If a deferral, suspension or cancellation is granted then the student will be informed in writing and the request will be processed.
• If the request is denied, the student will be informed in writing and details of the IIFS Complaints and Appeals procedure will be provided.
• Requests for suspension will be denied for students who are subject to an intervention strategy, in the process of being cancelled for course progress, in arrears with the payments due (as a result of payment being due under the agreed payment plan) or in breach of the Student Code of Conduct.
• If students have taken unauthorised leave, then they will be recorded as absent.Retrospective deferment or suspension may only be considered in the most exceptional cases. This may be due to medical emergencies and evidence may be required to support the application.
• IIFS must maintain record of all Deferments and suspensions.

IIFS -initiated deferrals, suspensions or cancellations of enrolment
• IIFS may suspend or cancel an overseas student’s enrolment on the basis of, but not limited
to:
o misbehaviour by the overseas student;
o the overseas student’s failure to pay the required amount to undertake or continue
thecourse as stated in the written agreement; or
o a breach of course progress or attendance requirements by the overseas student.
• For any deferral, suspension or cancellation of enrolment initiated by IIFS, the overseas student must be given a notice of intention to report and 20 working days to access IIFS’s internal complaints and appeals process.
• This applies even if an overseas student’s misbehaviour is grounds for immediate expulsion, unless the overseas student’s health orwellbeing, or the wellbeing of others, is likely to be at risk (as outlined below).
• IIFS may proceed with the deferral, suspension, or cancellation after the internal complaints handling and appeals process has been completed – for example, in cases of misbehaviour and non-payment.
• The only time IIFS needs to wait for both the internal and external complaints handling and appeals processes to be completed is for course progress and/or attendance breaches.
• The overseas student does not have to be given the opportunity to appeal a IIFS -initiated

deferral, suspension or cancellation of enrolment when the overseas student’s health or well being,or the wellbeing of others, is likely to be at risk. IIFS must keep evidence to support this. This may include, but is not limited to when the overseas student:
o refuses to maintain approved care arrangements, if they are under 18 years of age;
o is missing;
o has medical concerns, severe depression or psychological issues which lead the
provider tofear for the overseas student’s wellbeing;
o has engaged or threatens to engage in behaviour that is reasonably believed to endangerthe overseas student or others; or
o is at risk of committing a criminal offence.

Effect on Student Visa
IIFS must inform overseas students that deferring, suspending or cancelling theirenrolment on any grounds may affect their student visa. An international student’s visa may be cancelled if the deferral or suspension:
• is due to the conduct of the student
• is for reasons other than compassionate or compelling circumstances
• the compassionate or compelling circumstances which warranted the deferral or suspension of studies cease to exist
• is based on fraudulent evidence or documents given to the registered provider.

Effect on Confirmation of Enrolment (CoE)
IIFS must maintain a record of any decisions to defer or suspend an overseas student’s enrolment. IIFS must notify the Department of Education and Training through PRISMS if it defers or suspends an overseas student’s enrolment. Under the Standard 9 of the National Code, there are three possible outcomes for an overseas
student’s CoE:
1. IIFS notifies the Department of Education and Training through PRISMS that they are
deferring or suspending an overseas student’s enrolment for a period without affecting the end date of the CoE. There will be no change to the CoE on PRISMS – the overseas student will still be listed as studying. However, the notice of deferment or suspension will be recorded in PRISMS.

2. IIFS notifies the Department of Education and Training through PRISMS that they are
deferring or suspending an overseas student’s enrolment for a period which will affect the end date of the CoE. PRISMS will cancel the original CoE and immediately offer IIFS the opportunity to create a new CoE with a more appropriate end date. If IIFS does not know when the overseas student will return, it can choose not to create a new CoE at that point, but to wait until the overseas student has notified it of the intended date of return before creating a new CoE.

3. IIFS notifies the Department of Education and Training through PRISMS that it wishes to permanently cancel (terminate) the overseas student’s enrolment. Once this process is complete, the overseas student’s CoE status will be listed as ‘cancelled’.

Complaints and Appeals
• If the applicant chooses to enact the complaints and appeals process, this must be lodged within 10 working days from the date of issue.
• The decision will be held over until such time as the appeal is heard.
• Students who are already enrolled will thus continue to be enrolled and their course progress will continue to be monitored.
• The suspension or cancellation of the student’s enrolment cannot take effect until the appeal process is completed unless there are extenuating circumstances relating the student’s welfare